Senior Front Desk Receptionist

Express Crown Corporindo · 📍 Indramayu, Jawa Barat · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
Express Crown Corporindo is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Indramayu, Jawa Barat. As a key member of our front office, you will be responsible for providing excellent customer service and ensuring the smooth operation of our reception area. This is a great opportunity to contribute to a dynamic and growing company with a commitment to excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a warm and professional manner, ensuring they feel welcome and valued.,Efficiently manage and coordinate guest check-ins and check-outs, including room assignments and reservations.,Handle inquiries and resolve guest concerns promptly and courteously, ensuring their satisfaction and loyalty.,Maintain accurate and up-to-date guest records and documents, ensuring compliance with company policies and procedures.,Coordinate with other departments, such as housekeeping and maintenance, to ensure timely and efficient service delivery.,Monitor and manage the front desk area, ensuring it is clean, organized, and well-maintained at all times.,Stay informed about company news, events, and promotions, and share relevant information with guests as appropriate.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field, or equivalent experience.,Minimum of 3 years of experience in a front desk receptionist role, with a proven track record of excellent customer service.,Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Proficiency in using computer systems and software, including reservation and guest management systems.,Fluency in English and Indonesian languages is a plus.,Ability to work well under pressure and manage a fast-paced environment.,Strong organizational and administrative skills, with attention to detail and accuracy.,Valid SIM (Indonesian Identity Card) and ability to work legally in Indonesia.

🛠️ Keahlian

Customer serviceMultilingualAdministrative skillsTime managementProblem-solvingTeamworkAttention to detail
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